Frequently Asked Questions (FAQ)
How do I access my Spreadsheet/Template?
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✓ Select and purchase your chosen spreadsheet or template from the shop.
✓ Once purchased, you will immediately receive the template under “Purchases & Reviews” on your Etsy account (Read more here: https://www.etsy.com/help/article/3949).
✓ The file will also be emailed to you.
✓ Save the template onto a secure location on your computer.
✓ Read the instructions on how to use your new spreadsheet or template.
✓ Use it out as many times as you like!
✓ Please do not hesitate to reach out to me if you have any questions!
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*Reminder - All spreadsheets & templates are instant digital downloads; no physical product will be shipped to you.
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Will your spreadsheet templates work on my computer?
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✓ Microsoft Excel Spreadsheets - you will need a Microsoft Office Excel account to use these templates (note, Microsoft Office software required).
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✓ Google Sheets - you will need a Free Google account to use these templates. Google Sheets performs best when you open it with a Chrome browser.
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What are the terms of use?
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✓ The purchase of a template is for personal use only. Digital files may not be re-sold or shared.
✓ You can edit, save and download your template unlimited times. Our templates have no download limit or expiry.
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What is your refund policy?
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✓ No refunds, exchanges, or cancellations.
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Do you offer currency or other customization for your templates?
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✓ Currency customization is included in all templates. After your payment is confirmed with Etsy, simply send us a message with your request.
✓ If you need additional lines added or any other customization, just send me a message. Note, any extensive customizations may incur an additional cost.
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How long do I have access to the files?
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✓ Our templates have no download limit or expiry. You have lifetime access to the template.
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How do I contact you if I have questions?
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✓ Feel free to send us a message. Someone will reply within 24 hours or less.
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Do you protect cells/lock formulas in your spreadsheets?
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✓ Microsoft Excel Spreadsheets - the formulas in the spreadsheet are password protected; however, we provide you with instructions on how to unlock the sheet.
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✓ Google Sheets - the formulas in the spreadsheet are protected with a warning; however, if you still want to proceed, just click "okay" and you can bypass the protection and continue with your editing.
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The figure when I enter it is positive instead of negative? How do I make it negative?
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✓ Negative numbers should be entered either with a negative sign or parentheses.